- When will my order ship?
All orders are shipped out within 3 business days via USPS priority mail. If you place an order on Friday after 12:00pm or on Saturday or Sunday, your order will be processed and shipped by the following Wednesday morning.
- Is there a tracking number for my order?
Depending on when your order was placed, you should have received an email that contains your tracking info within 72 hours of when you placed the order. However, if you placed an order anytime from Friday at 12:00pm MST to Monday morning, you will receive your tracking information by Wednesday morning once your order is processed.
If you do not see your tracking info, please be sure to check in your spam folder for the email.
If you still cannot locate your tracking information, please contact customer service at firstname.lastname@example.org
- My tracking info says my package has been delivered but I don’t have it
The package is most likely held at your local post office. Please contact or stop by your local post office for further details on your package.